ITG HOMES LLP (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This
Privacy Policy outlines how we collect, use, disclose, and protect your personal information
when you access or use our mobile application, website, and related services (collectively, the
“Platform”).
By using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
• Name
• Phone number
• Email address
• Address and location details
• Government ID (if required for vendor registration)
b. Service Usage Data
• Service preferences and booking history
• Communications with service providers or our support team
• App usage and behavioral patterns
c. Device & Technical Information
• IP address
• Device type, OS, and browser type
• App version and access times
• Location data (with permission)
2. How We Use Your Information
We use your data to:
• Create and manage your account
• Process and manage service bookings
• Communicate service updates, offers, and promotions• Improve app functionality and user experience
• Detect fraud, abuse, or security threats
• Comply with legal obligations
3. Information Sharing & Disclosure
We may share your information with:
• Verified service providers to fulfill your booking
• Third-party vendors for analytics, cloud storage, or payment processing
• Government or law enforcement agencies when legally required
We never sell your personal data.
4. Data Security
We implement industry-standard security measures including:
• Secure cloud hosting
• Encrypted data storage and transmission
• Access control and user authentication
However, no system is 100% secure. You use our services at your own risk.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
• Recognize returning users
• Understand app/website performance
• Serve personalized content and ads
You may control or disable cookies through your browser/app settings.
6. Your Rights
You have the right to:
• Access or correct your personal data
• Delete your account or request data erasure
• Withdraw consent at any time (where applicable)
• Opt out of marketing communicationsTo exercise your rights, please contact us at: support@itghomes.com
7. Data Retention
We retain your personal data only for as long as necessary to:
• Fulfill the purposes listed above
• Meet legal, accounting, or regulatory requirements
• Support customer service and recordkeeping
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect
data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified through
the app or website. Continued use after updates constitutes your acceptance.
10. Contact Us
For questions, complaints, or concerns regarding this Privacy Policy, reach out to:
ITG HOMES LLP
HIG-H-79, KPHB Colony 5th Phase,
Kukatpally, Hyderabad, Telangana – 500072
Email: support@itghomes.com
Phone: +91 91777 44525
